Ira Katz, Founder/CEO
I started the company in 1978 and have built my company from a small neighborhood retail store into a national claim solutions provider. I founded CIS on the philosophy of honesty, integrity and keeping cost down for my customers. This is reflected in the reputation that CIS has earned of being the most complete and competitive claims solution provider in the United States. For over 40 years, I have presented at hundreds of speaking engagements for the insurance industry providing solutions and services for many top executives. Throughout the continual evolution of CIS into the leading National insurance service provider, I have remained committed to provide world class customer service and is continuously challenging my executive management team to develop new solutions and processes for the insurance industry.
Mike Cherven, COO/CFO
Prior to being with CIS I was the Regional VP for Wynn’s International, Director of Sales for Treatment Products LTD, and Regional VP for Dalbert Chemical. My extensive background and comprehension of the insurance industry has helped me propel CIS as the leader in the insurance industry. As the COO/CFO I am responsible for the overall operation of CIS. After 19 years of being with CIS I oversee the financial, marketing, claims, technical, installation, and consulting departments. I ensure all performance objectives are met and all new product and services are fiscally sound.
Douglas Friedel, National Director Of Operations
As CIS’ National Consultant Director, my responsibilities include managing all of CIS’ Operations; Commercial, Residential, Specialty, DRP & Network Services. I’ve worked extremely hard to receive multiple promotions from the time I’ve started my career here at CIS. In addition to promotions, I was honored to achieve CIS’ highly regarded Employee of the Year award in 2014. I continue my endeavor to promote and build CIS in many different facets as witnessed in my co-creation of CIS’ highly successful Direct Repair Program (DRP).
Jay Hill, AVP Sales & Marketing
Prior to joining CIS, I was employed at Circuit City for eight years holding multiple management positions. I began my career at Circuit City as a Sales and Installation Manager in the car audio department. My successes there quickly lead to promotional opportunities including: trainer, policy and procedure master and ultimately the retail Store Director. Prior to working at Circuit City, I held a position as a Regional Director of Operations for Arlington Hospitality Management, Inc. In this role I oversaw nine hotels in Illinois, Iowa and Missouri and was responsible for sales, quality control, training and customer service. I graduated from Western Illinois University with a B.S. in Family and Consumer Sciences and am also a Certified Claims Adjuster.
Nestor Silva, Director Of National HVAC Group
With 10 years of experience throughout the industry in P&C consultation, my focus is on new company initiatives that promote revenue growth. Success in building one of the largest networks of qualified HVAC contractors has led to the successful co-creation of the Direct Repair Program (DRP) and the newly formed National HVAC Group (NHG). As Director, NHG has set the foundation to effectively oversee an HVAC repair or replacement job anywhere in the US. With my achievement of employee of the year at CIS in 2017, I look to continue to grow as a leader in an ever-evolving industry.
Mike Scaglione, HVAC Commercial Manager
I have been working in the insurance industry for over 10 years servicing clients in multiple areas including electronics, automotive restoration, and HVAC consulting. With the experience gained in handling all varieties of HVAC assignments including large loss, our Commercial department is equipped to assist with all of your HVAC needs. I am currently the Commercial Consultant Manager, and look forward to continuing our development here at CIS to best service our clients.
Kevin Boysen, HVAC Residential Manager
I have been working within the insurance industry for seven years and joined CIS in 2013. I have extensive training in HVAC equipment and diagnostics. I currently hold certifications in EPA, NATE, and Underwriters Laboratories specific to diagnosing HVAC lightning and electrical surge damage. In 2014, I became the Consulting Manager of our Residential Department where I am responsible for product quality review, training for new and current employees, client relations, client escalation, and employee development. I am committed to ensuring that my department incessantly meets the highest expectations for service to our clients, while continuously promoting company growth and adaptation within the industry.
Scott Balcer, Network Services Manager
I have been a part of the CIS Family for 4 years handling all our inspections and claim requests. When I joined CIS in 2014, I immediately helped continue to build our large network of qualified contractors. I currently hold certification in EPA along with managing our Network Services Department. I am a driven individual whom always simplifies the client experience through process and service tool enhancements. It is my duty to provide a consultative and personalized service to each policy holder and continue to streamline CIS service models through driving productivity and quality improvements.
Matt Wood, HVAC Technical Manager
I started my career in the HVAC industry in the 1990’s working for a heating, air conditioning and refrigeration service company. While working in the field I acquired numerous certifications including the Refrigeration Service Engineers Society, NATE, and ACCA. In 2002 I decided to give something back to the industry and enter into the HVAC instructional field. I taught with Coyne College and Environmental Technical Institute. It is as ETI that I was awarded the title of Certified Master HVAC Educator through HVAC Excellence and became the first educator in Illinois. My diverse background allows me to assist CIS in accurately providing the insurance industry the proper scope of work and cause of loss on a wide variety of HVAC claims.
Phil Scarimbolo, National Project Manager
I began my career as a residential and light commercial service and installation technician. During my time in the field, I received my first NATE certification. I have taken courses in communication and management skills as well as completing the stringent HARDI certification program. I became a certified EPA testing proctor with two different nationwide organizations. I began my career at CIS five years ago as their National Project Manager. I am responsible for assisting consultants with obtaining accurate national standard pricing for parts, equipment, and materials. I use my technical experience and background to guarantee a 100% accurate scope of work to bring the policy holder back to a true pre-loss condition.
Vince Remmers, Electrical Technical Manager
In 1988, I began my Electrical and HVAC education at Elgin Community College. I started my career in this related field in 1993, working for the City of Elgin, IL. For 14 years, I was employed by them performing HVAC, Direct Digital Control, and Electrical installation and troubleshooting. While there, I obtained a CM with RSES, Nate Certification, and was licensed as a Stationary Engineer. Then, I worked in the restoration industry for 5 years as the VP of Operations until 2012 and gained extensive experience in the insurance claims processes producing Residential and Large Loss. Prior to joining CIS, I was Self-Employed as an Electrical/HVAC Contractor for 8 years. I have held an Electrical contractors license for 10 years and a Heating Contractors license for 8 years.