Education is the Key to understanding HVAC claims

CIS Portable HVAC Lab

HVAC Lab SettingCIS believes that an educated claim adjuster not only can handle the communication process of a claim better, but also feels more comfortable explaining our findings while decreasing claim cycle time.

In 2013 CIS presented our portable HVAC training system to 28 insurance company locations and trained more than 700 adjusters. Each one thanked us for the amazing information.  They now understand how what thermodynamics is, HVAC components, national regulations, when a system can be repair instead of being replaced and what hail, lightning and wear and tear are with respect to an HVAC system. Knowledge is everything when handling difficult claims like these.

Discussed within the class is:

  • Condenser and air handler components
  • Split systems, package units, boilers and  chillers
  • Refrigerant R22 & R410a
  • R22 replacement components
  • Seer ratings (What are they)
  • Lightning and hail claims
  • Theft of condensers
  • Maintenance of HVAC systems

Call our staff at 888-345-2700 or utilize the form below to schedule an education program or to find out when our HVAC training lab will be coming to your area. This unit fits through a normal office door and elevator, plus it is powered by a standard wall outlet. If requested, CIS can create custom training modules to laser focus on your specific needs, and we can also add a discussion regarding well pumps and lightning stike education.

 The following is an example of HVAC components that are displayed on our HVAC  lab and found on a common small commercial or residential split system.

Education Request Form

Please fill out this form if you are interested in educating your staff