Employee Spotlights 2020

CIS Team 2019

May 2020 Employee Spotlight

I like working at CIS because everyone is very helpful and positive!

Stephanie Lehman
Residential HVAC Consultant

Stephanie has been with CIS since March of 2017 and has been a key member of the Residential HVAC Department. In her time here, Stephanie has handled and reviewed a wide variety of perils and equipment, ranging from standard storage-tank water heaters to the most-advanced, multi-zone, optimal-efficiency air-source, ground-source, geothermal-source, and various fuel-fired HVAC systems.  Stephanie’s tenacious attention to detail and conscientious approach to her duties of consulting on hundreds of HVAC losses per year has made her a standout within the Residential Department. Her ability to remain organized, thorough, and efficient in addressing the unique needs of our valued clients, along with her fun and energetic personality, has made Stephanie an exemplary employee at CIS. We appreciate all her hard work and dedication.

April 2020 Employee Spotlight

I like working at CIS because it is a friendly work environment and we all work as a team!

Emily Perez
Network Services Coordinator

Emily has been with CIS since November 2018 as a valued member of the Network Services Team. Along with assisting in scheduling service calls and handling escalated issues with our network contractors on a daily basis, she has helped continue to build our network of over 5,000 licensed contractors and build our CIS Pro app. Emily comes in to work every day with a positive attitude and the mindset to not only complete her own work, but also help other employees stay on task too. She has become a crucial member to our Network Services Team and continues to exemplify what a hard-working employee is.

March 2020 Employee Spotlight

I like working at CIS because I have learned more than I ever could imagine regarding HVAC and it is all because of the people I work with here at CIS.

Scott Balcer
Network Services Manager

Scott joined CIS in April of 2014. In his current role as a Network Services Manager, Scott oversees our national network of contractors. From scheduling inspections to growing our network of over 5,000 national contractors, Scott’s dedication to his team, and our customers, is one of his leading attributes! In addition to managing his team, Scott also contributes with CIS’ voice-over projects and videos as the narrator. His high level of energy, enthusiasm, and outgoing personality keep things exciting in the office! We are excited to see him continue to develop as a true leader at CIS.

February 2020 Employee Spotlight

I like working at CIS because of the culture. Here, we are more like a family. We get to know each other outside of work and have learned to play into each others’ strengths to maximize performance.

Nestor Silva
Director of National Sales

Nestor has been with CIS since August of 2012 and currently holds the position of Director of National Sales for our repair/replacement division, NHG. Nestor began his career at CIS managing our contractor network and has worked on growth initiatives, such as our Direct Repair Program and National HVAC Group. Nestor’s drive and “go-getter” approach has enabled him to excel at CIS and we look forward to seeing him continue to grow as a leader in this ever-changing industry.

January 2020 Employee Spotlight

I like working at CIS because I enjoy working collaboratively with my team and learning from some of the best in the industry.

Serena Nuccio
National Account Manager

Serena has been with CIS since March of 2019 as a valued member of the Sales and Marketing team. Her expertise in digital marketing has been instrumental in updating CIS’ and NHG’s digital presence, as well as providing a fresh new perspective to our marketing programs. In addition to her work improving the marketing message, Serena continually works to improve our relationships with our clients by conducting office visits and adjuster trainings. Her upbeat personality and drive for success has been well received by our clients. Serena is a true gem and we are proud to have her on our team!



CIS' Employee of the Year, Ramon Delgado

CIS Employee of the Year 2019

CIS Holiday Executive Table

CIS 2019 Executives Table

Ice Cream Social

CIS' Ice Cream Social

Consultant Continuing Edu.

CIS Continuing Education

Summer 2019 Picnic

CIS Company Picnic

2019 Cornhole Winners

CIS' Corn Hole Winners
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