National Consultant Director
Douglas is CIS’ National Consultant Director. Due to his diverse background, Douglas wears many hats within CIS. His main responsibility includes managing all of CIS’ opererations; Commercial, Residential, Specialty, and Network Services to deliver quality customer service while obtaining credible information to deliver claim resolution to our clients. Other major duties performed are as an Analytical Data Analysis while providing Daily, Weekly, and Monthly reporting to CIS’ Executives and CIS’ clients.
Douglas began his career with CIS as a Commercial HVAC Consultant. He was quickly promoted to the Senior Consultant Manager position due to his hard work, dedication, and knowledge. After four years of being CIS’ Senior Consultant Manager, he was promoted to a Senior Management role as CIS’ National Consultant Director. In addition to his many promotions, Douglas achieved CIS’ great company award in 2014 as he became CIS’ Employee of the Year.
Prior to joining CIS, Douglas obtained his (MBA) Masters in Business and Administration from Keller Graduate School of Management. While obtaining his Masters degree, Douglas gained knowledge in corporate management practices in addition to practical skills that included data analysis, communications, and teamwork.
Prior to obtaining his MBA, Douglas worked for a restoration and reconstruction company as a Production Manager and Superintendent. As a Production Manager he led a team of estimators and superintendents on emergency remediation and restoration projects for insurance companies nationwide. Douglas has been in the insurance industry for over 10 years endeavoring to build on his knowledge within the insurance industry.