Gene Simon – (Property Claims Manager – Retired)
“CIS is a trusted business partner, having solved many of our commercial, multi-peril and dwelling policy claim issues involving HVAC and other equipment losses for more than five years. ” CIS has become an effective and trusted business partner in identifying key causation and repair/replacement options with fair and prompt assessments of damages, quick turnaround on evaluations that are understandable for customers and adjusters.
Don (VP CIS) helps lead one of our vendors from whom we receive superior service, training and education. His firm continues to enhance our efforts, our skills and save millions for our us, and our clients.
Michael P. (Insurance Claim Manager, National Insurance Company)
“My staff depends and trust CIS’ team and their results. Their HVAC program is now integrated into our claim processes. I wish I had ten programs that easy and that rewarding.”
William C. (Property Team Leader)
“There is nothing else even close to this company! We have tried other vendors that tout they perform similar work but it’s not true. CIS doesn’t send out a “trusted technician” , in fact CIS has a large staff of highly trained and extremely experienced consultants. They came to our office with their training lab and trained my staff so that we could better understand these losses. If you have a loss where you need some additional assistance, no problem for them, they will be on a conference call with the policy holder and their technician to explain the results, often training the policy holders technician at the same time! I would recommend this company to anyone. If you aren’t using them, my results are better than yours!”
“I work for a Global Insurance company and recently completed a successful pilot of Don’s Service Company, CIS. The results of his service offering exceeded our expectations and we have engaged CIS as a preferred contractor. Working with Don was and is a pleasure. He kept open and integral communications open throughout the Pilot. When challenges presented themselves he was able to work with us to develop processes that overcame them.”
Jonathan B. (Property Estimator)
“I was introduced to CIS during a CAT that I was on in Southern Texas. I thought I knew everything about hail damage including roofs, siding and HVAC units. Well I was wrong, I now stick to roofs, siding and gutters and I let CIS handle my HVAC. They were able to fix most of the coils that I thought could not be repaired. And when a coil or complete unit needed to be replaced, CIS was able to quote me a price far better than anyone else. They make my job easier and more efficient”.
Kim K. (Property Claim Adjuster)
“I have handled hundreds of HVAC lightning claims throughout my six years as an adjuster. I now know that I am paying accurately and I am more comfortable working these types of claims than ever before. The CIS staff are there during and after the settlement. Thank you CIS”